McAfee Continues to Falter

Tuesday, October 28th, 2003 at 6:04 PM | Category: Meryl's Notes Blog No comments

Unbelievable. I want to make one thing clear before providing an update on my McAfee adventures. I didn’t buy McAfee v8.0 because of the rebate. McAfee came with my computer (and it took many calls to Dell’s tech support and McAfee’s to get it working as they pointed fingers at each other.) and I just renewed.

Anyway, I reported the rebate didn’t work out. So, it was time to take the next step. Refund. I emailed McAfee twice and didn’t hear. Then I found a link on Digital River’s site about online purchases and sent an email. There, I finally got a response and the refund is pending. We’ll see if they actually give me credit.

THEN, McAfee support finally responded to my original refund request… YESTERDAY. The refund request started on October 20. I shot an email to Art Matin, President of McAfee Security. One of his people replied for him, so we’ll see where it goes.

Links to previous McAfee entries:
Day 1
Day 2
Leftover files
Rebates… NOT

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