Upgrade Policies

Tuesday, June 1st, 2004 at 6:08 AM | Category: Meryl's Notes Blog No comments

Sometimes I miss the old days… the days when a new version of a software product didn’t come out for several years. My wallet and I could keep up. It’s darn impossible now and I try not to upgrade more than every other release.

Then I read what Molly had to say about her experience with Adobe’s Acrobat.

So if you’ve purchased an Adobe product version via download from Adobe’s site, and a new version has been out for a certain time, and you have a problem with that product, Adobe will not honor your license. You will instead have to upgrade to the newer product version, for a typically healthy upgrade fee.

Perhaps, it’s time to revisit the licensing rules as people own more computers. Personally, I use three computers on a regular basis: my desktop at home, desktop at the office, and laptop. I don’t believe I should pay for multiple licenses to install on all three computers when I am the only user. However, if I load it on another family member’s computer, then yes, I should pay for a license.

It’s become a problem for my family this past year as Paul has been unemployed for over a year and we needed licenses for an operating system and word processor to put on the kids’ computers as the OSes they had crashed and needed to go anyway.

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