Meryl's Notes Blog

IT pros talk about “those end users” all the time, much like athletes talk about their opponents in the locker room after a game. But IT pros also talk about “their own,” often because of their — ahem — “unusual” ways of handling end user calls.

VoIP (Voice over IP) technology is gaining popularity for obvious reasons; it saves money and it has more features than the plain old telephone. A reader asks what a company needs to do when considering the technology for implementation.

Both of these features along with a new question for you are in the The Remediator Security Digest — August issue.