I can access the Marqui writer’s guide, but none of the other links on the Help page that opens when I click on Help from any page within the CMS. Tech support has been helpful, but the last time we corresponded—he asked me to call them. Well, I am lazy when it comes to making phone calls because of my hearing impairment. I prefer it when businesses offer an option to resolve issues online. I can send screen shots to show what’s happening.
Anyway, I can access the Writer’s Guide, which covers most of the CMS, but not the other items in the navigation guide. Back to the Writer’s Guide. It is logically organized. It starts by describing the purpose of the top level tabs:
Control Panel is not included since this is targetted to the content writers, not the administrators.
A nice feature in the help file are the screen shots that have numbered pointers to each item, so you can refer to the notes below to find out what each does.
If you “turn the page” in the help file (click on the next item at the bottom), it progresses to the next item of the page.
Or you can jump around using the left navigation. Each button has its own help page, which is excellent. No user should have to keep “turning” the pages to get the instructions for each feature or button.
I think the most challenging feature is the Web Page. These are the pages that you see when you enter a Web site, the home page, about us, and products and services. The help for this is probably the longest one and I think writers who aren’t HTMLers will understand it.
When first entering “Web Pages” help, it says, “Although this section is called ‘Web Pages,’ it can be used to modify content for a variety of publishing outputs and formats, including Web ready (HTML, ASP, CFM, PHP, etc.), print ready, PDA ready, or even electronic documents (Word, PDF), XML output, content syndication (RSS), and custom output. For a full list of formats, please speak to your administrator.”
Good description considering these are the writers, not the developers.
Version Control management is a nightmare. I’m a very organized person and even I get lost in my own version control management process. Marqui keeps a list of multiple versions, allows you to rollback to a previous version, and compare two versions. I am not easily impressed with version control management, but Marqui has figured out a way to make it a breeze.
I have never used the version Control Option until today and the help told me exactly what to do. Easy. This is the screen (pop up) where you select the two docs to compare, which takes you to this screen (pop up). You can compare each element by changing the Select Input Box.
Marqui has a slam dunk with its documentation.
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