Online Customer Service

Tuesday, May 23rd, 2006 at 11:16 AM | No comments Category: Meryl's Notes Blog

Carter Bloodcare rules. I donate blood on a regular basis, or try to anyway. Carter makes it easy to set up an appointment as it can be done online. The donation appointment form, however, doesn’t play nice with Firefox. No biggie. I’d rather use IE than to navigate a recording to schedule an appointment. You can show up without an appointment, but you may have to wait.

Furthermore, you can check your cholestrol test results and check the date of the next time you can donate blood on the Web site. Now, if the organization would let me fill in my meds and answer the questionnaire online before I go. That’s my least favorite part of the appointment.

Know those postcards you get from non-profit organizations asking you to call if you have clothes and other items to donate? I prefer it when they leave a bag because it means they’ll drive by whether or not you call. I got a surprise the last time I received a postcard. The postcard said you could schedule pick up online. [ Read more... ]

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