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• Web Classes and Online Education

  November 14th, 2006 |

  The Washington Times states that approximately one in six students took an online course. The article and the referenced report imply that online learning is receiving mixed reviews. But it all depends on the program, the university, and and student motivation. For me, online-based education works well as I don’t have to worry about understanding a [...]

• Book Review: Writing White Papers

  November 14th, 2006 |

  Thanks to Web sites and email newsletters, white papers have become a great way to market a product or service. A visitor can get a free white paper in exchange for signing up for an email newsletter or basic information. People can’t resist a free offer and white papers — when done right — can [...]

• Trade, Swap, Exchange Sites

  November 13th, 2006 |

  Trading / Swapping Don’t want to spend a dime? How about trading or swapping? Sick of a book, movie, or album? Trade it for something fresh. Bookcrossing: Leave a book for someone else to discover from over three million registered books. BookHopper: UK-based swap site where users pay the cost of shipping. Bookins: Trade books for the cost of [...]

• Workplace Jargon Doesn’t Impress

  November 13th, 2006 | Tags: Business, communication, management

  Management using jargon like blue sky thinking, brain dump, thinking outside the box, get our ducks in a row confuse staff more than encourage them. We may have heard “thinking outside of the box” for years (I met that term in my first job out of college), but BBC News reports these terms don’t go [...]

• Grammar Need Not Be Cruel to Be Cool

  November 9th, 2006 |

  Many grammar geeks tend to be snobby about corrected incorrect grammar. I try not to be. It depends on who the person is and my relationships to them. If I’m writing a general article to an open audience, I try to have fun and in some cases, come across as the grammar police. ChangeThis features Grammar [...]

• Dealing with Slow or Nonresponsive Clients

  November 8th, 2006 |

  SitePoint Newsletter and forums have an interesting discussion on clients who don’t respond or are slow to respond. Almost every freelance and small business can count on this happening. It happens to me once in a while. A client wanted me to write his web content and we went back and forth on that. She asked [...]

• Writing Internet and Technology Terms

  November 7th, 2006 |

  In 2000, I wrote an article about Internet and tech terms for Webreference and followed up with others. I revisited the capitalization of Internet, email vs. e-mail, and e-words. Reading WebMarketCentral Blog’s entry (including this one that’s mentioned) motivated me to visit the topic again. The #1 rule remains: consistency. No one will get cursed writing [...]

• Communicating in China

  November 6th, 2006 |

  My parents returned from a two week trip to the Orient and reported the trip was grand and tiring. They brought back maps, tickets, papers and documents for us. One thing caught my eye: a card printed with English and Chinese phrases. I ask Mom about it. She said that taxi drivers don’t speak or understand [...]

• Clever Marketing with M&Ms

  November 2nd, 2006 |

  Yesterday, I spent too much time trying to find all 50 dark movies in the Bosch-style painting at MMS.com. I figured I should put my wasted productivity time to good use here. I’m not even a fan of horror films and I just had to find all of the movies. Though not a horror film person, [...]

• The Problem with Process

  November 1st, 2006 |

  I worked in process management for ten years, some with the federal government and most of it in the telecommunications industry. I’m a supporter for having processes because: Avoids reinventing the wheel Ensures you don’t miss a step Helps others know what to do Simplifies improving the process But there’s such a thing as having too much process that instead [...]

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