Leaving a Client

Wednesday, June 20th, 2007 at 8:56 AM | 1 comment Category: Business, Customer Service, Meryl's Notes Blog

I’ve been thinking about this for a long time. I like and respect the client, but the work has turned tedious. It keeps falling on my list of priorities in serving my clients. I do good work — the trouble comes in when I do the work. Something prevents me from updating the content as much as I should. It bothers me when I feel that way. So rather than not give 100% to the client, it may be better to leave or take a break.

But how? I don’t want to give the client the impression I like the other assignments better, that other clients are more important or that the work isn’t for me. How can a person — in a nice and professional way — tell a client that it’s time to go and that you want to keep in touch?

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1 comment

  • Posted by: Andy Mason on June 29th, 2007, 6:57 PM

    How about lining up a replacement–Someone who is eager to do the work that you find tedious, and whom you think will do a good job for the client? This will save the client having to find someone else to do the job you no longer want to do, and leaves the client with a positive impression of you.

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