Comments on: 10 Actions for Writers in Providing Great Customer Service http://www.meryl.net/2010/01/28/10-actions-for-writers-in-providing-great-customer-service/ Content on writing, tech, business, marketing, social media Fri, 10 Feb 2012 01:21:37 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Writing Roundup, February 5 « Uncategorized « Jen's Writing Journey http://www.meryl.net/2010/01/28/10-actions-for-writers-in-providing-great-customer-service/comment-page-1/#comment-813098 Writing Roundup, February 5 « Uncategorized « Jen's Writing Journey Fri, 05 Feb 2010 14:33:39 +0000 http://www.meryl.net/?p=6769#comment-813098 [...] 10 Actions for Writers in Providing Great Customer Service As writers, it is so easy for all of us to focus on our writing and hope that the business side of things just takes care of itself. But, when we work as a freelancer, we are not just the talent. We have to function as the accountant, the business manager, and he customer service staff. How do you ensure that you provide customer service that keeps your clients coming back for more of your talent? [...] [...] 10 Actions for Writers in Providing Great Customer Service As writers, it is so easy for all of us to focus on our writing and hope that the business side of things just takes care of itself. But, when we work as a freelancer, we are not just the talent. We have to function as the accountant, the business manager, and he customer service staff. How do you ensure that you provide customer service that keeps your clients coming back for more of your talent? [...]

]]> By: Meryl Evans http://www.meryl.net/2010/01/28/10-actions-for-writers-in-providing-great-customer-service/comment-page-1/#comment-813066 Meryl Evans Sun, 31 Jan 2010 14:03:06 +0000 http://www.meryl.net/?p=6769#comment-813066 @Karen, I feel the same way you do. @George, funny -- I almost added the underpromise and overdeliver, but decided to skip it. .-= Meryl Evans's blog ...<a href="http://feedproxy.google.com/~r/MerylsGames/~3/9jEAobVPEpo/" rel="nofollow">Game du Jour: Week of 17 January 2009</a> =-. @Karen, I feel the same way you do.

@George, funny — I almost added the underpromise and overdeliver, but decided to skip it.
.-= Meryl Evans’s blog …Game du Jour: Week of 17 January 2009 =-.

]]> By: George Angus http://www.meryl.net/2010/01/28/10-actions-for-writers-in-providing-great-customer-service/comment-page-1/#comment-813059 George Angus Sat, 30 Jan 2010 17:39:14 +0000 http://www.meryl.net/?p=6769#comment-813059 Hi Meryl, Yup. These tips are pure gold. The old standard of Underpromise and Overdeliver is still a good one and these tools add immeasurably to that concept. When a business goes out of their way to make me a happy customer, I respond with fierce loyalty. I think it's human nature. George .-= George Angus's blog ...<a href="http://feedproxy.google.com/~r/TumblemooseProductions/~3/xhKciDJ88kI/" rel="nofollow">Flash Fiction The Good Knight</a> =-. Hi Meryl,

Yup. These tips are pure gold. The old standard of Underpromise and Overdeliver is still a good one and these tools add immeasurably to that concept.

When a business goes out of their way to make me a happy customer, I respond with fierce loyalty. I think it’s human nature.

George
.-= George Angus’s blog …Flash Fiction The Good Knight =-.

]]> By: Tweets that mention 10 Actions for Writers in Providing Great Customer Service | Meryl.net -- Topsy.com http://www.meryl.net/2010/01/28/10-actions-for-writers-in-providing-great-customer-service/comment-page-1/#comment-813054 Tweets that mention 10 Actions for Writers in Providing Great Customer Service | Meryl.net -- Topsy.com Sat, 30 Jan 2010 05:02:45 +0000 http://www.meryl.net/?p=6769#comment-813054 [...] This post was mentioned on Twitter by bradshorr, Meryl K. Evans, Meryl K. Evans, Thursday Bram, Ryan Duff and others. Ryan Duff said: RT @thursdayb: Customer service is far more important than many freelancers seem to realize but here are 10 tips on how to provide it http://bit.ly/9msNlU [...] [...] This post was mentioned on Twitter by bradshorr, Meryl K. Evans, Meryl K. Evans, Thursday Bram, Ryan Duff and others. Ryan Duff said: RT @thursdayb: Customer service is far more important than many freelancers seem to realize but here are 10 tips on how to provide it http://bit.ly/9msNlU [...]

]]> By: Karen Swim http://www.meryl.net/2010/01/28/10-actions-for-writers-in-providing-great-customer-service/comment-page-1/#comment-813053 Karen Swim Fri, 29 Jan 2010 14:41:12 +0000 http://www.meryl.net/?p=6769#comment-813053 Meryl, in a time when good service seems a rarity this is a timely post. I don't mind mistakes or goofs, but I do mind how you handle them. We're human, things happen. I love Christina's take on service. My own approach was learned in childhood, service should be an extension of doing the right thing, treating others with respect and being genuine. .-= Karen Swim's blog ...<a href="http://feedproxy.google.com/~r/WordsForHire/~3/c6CFndL_ANI/" rel="nofollow">Unleash Your Passion for a Perfect Performance</a> =-. Meryl, in a time when good service seems a rarity this is a timely post. I don’t mind mistakes or goofs, but I do mind how you handle them. We’re human, things happen. I love Christina’s take on service. My own approach was learned in childhood, service should be an extension of doing the right thing, treating others with respect and being genuine.
.-= Karen Swim’s blog …Unleash Your Passion for a Perfect Performance =-.

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