
I’d love to read more stories like these two. They provide valuable insight in human nature, perception and more.
The Executive and the Branch Manager
The first lesson is in perception. I caught this nugget in a New York Times article [Link: Jack Scharff]. It’s a valuable lesson involving a language barrier that applies to people with hard-of-hearing or deafness. I’ve run into this many times in my life.
The interviewee asked Robert W. Selander, retiring chief executive of Mastercard, “What are the most important leadership lessons you have learned?
Brazil is a big country. I was living in Rio and it’s like living in Miami. I was out visiting a branch in the equivalent of Denver. Not everybody spoke great English and I hadn’t gotten very far in Portuguese. As I was sitting there trying to discern and understand what this branch manager was saying to me, and he was struggling with his English, the coin sort of dropped that this guy really knows what he’s talking about. He’s having a hard time getting it out.
As I thought about the places I’d been on that trip, I realized this was probably the best branch manager I’d seen, but it would have been very easy for me to think he wasn’t, because he couldn’t communicate as well as some of the others who were fluent in English.
I think that was an important lesson. It is too easy to let the person with great presentation or language skills buffalo you into thinking that they are better or more knowledgeable than someone else who might not necessarily have that particular set of skills.
I can’t tell you how many times I open my mouth and see the expression on someone’s face change when hearing something different about my voice. If I should ask someone to repeat, I’ll get a similar reaction to the one Selander described. Is it any wonder I love interacting online and social media? It filters out my accent and voice leaving the “language” barrier behind. This allows me to express myself and thoughts without any interference.
The Friend and a Family
The second lesson is in energy. A friend went to a foreign country and had dinner with a family. The family, of course, spoke in their native language. My friend only knew a touch of their language and struggled to follow the conversation. She shared this story and told me how exhausted she was after the conversation. Little did she know she taught me a lesson that I hadn’t learned in over 30 years.
I thought I wasn’t a high energy person by nature. This has nothing to do with enthusiasm, but everything to do with being able to go, go, go — which I can’t, can’t, can’t. I’ll go, go, go when I need to. However, I try to avoid it.
Listening to my friend’s story helped me realize exactly why I don’t have a lot of energy and why I collapse after just one day at a conference. Even though English is my native language, I have to work harder than the average person with hearing to “translate” everything from lips to words. Not everyone’s lips are easy to read, thus my eyes and brain go in overdrive. (It’s true that lipreaders only catch one-third of what the speaker says. Imagine reading every third word in this post.)
While this second lesson won’t affect many of you — it offers unusual insight into my life as a person who is deaf. Maybe you’ll get a different lesson out of this story.
What lessons have you learned from foreign travels or talking with people whose native language isn’t yours?
PC Catch of the Week: The Mystery of Crystal Portal sends you on a brain-bending adventure that’s full of hidden object fun! Journalist Nicole Rankwist has always been close to her archaeologist father, so when he goes missing, Nicole knows she has to find him! After all, he had apparently just made a discovery that could change the course of humanity. Join Nicole as she searches the globe on her quest to find her father and discover The Mystery of the Crystal Portal.
Catch the deal for your PC! Use coupon code CATCH299
Mac Catch of the Week: Last week, PC’ers got a literary choice. This time, it’s Mac’ers turn. The Count of Monte Cristo is an epic hidden object game based on the famous novel by Alexander Dumas. Help the romantic hero, Edmond Dantes, escape from a perilous prison and exact his vengeance on those who betrayed him. Follow the thrilling plot as you scour scenes for thousands of hidden objects, investigate eight suspects, and solve over 15 puzzles. Find the person that wrongfully imprisoned you in this one-of-a-kind adventure!
Catch the deal for your Mac! Use coupon code CATCH299.
This $2.99 Catch of the Week runs through Sunday, July 4 aka Independence Day aka America’s 234th birthday at 11:59pm.
What’s with the noisy title in this edition? Thank you for asking. I bet that those of you with young kids may have figured it out. We met Doreen Cronin, author of Click, Clack, Moo; Thump, Quack, Moo; Duck for President and Diary of a Worm (Amazon affiliate links) — to name a handful. I think a parents enjoyment of reading a book is a good way to measure the quality of a children’s book. You can bet I laugh lots when we read Cronin’s books especially the ones with the cows and duck.
I asked her what she was working on. She said it was the sequel of a chapter book that comes out in the spring. I looked up the chapter book to see if details were available — not yet. I think it’s a great move on her part because the kids — like my youngest – who know her duck and cows book best now read chapter books and beyond. My older son could have discovered her books when he was in the picture book stage — but we didn’t meet them until later.
Dallas Children’s Theater is performing a musical version of Giggle, Giggle, Quack. We hope to catch that one.
Brain food…
And for fun because we’re allowed…
Tell us about a time when you met an author in person or a celebrity.
It doesn’t cost you anything to lower some pain and better manage stress. In fact, you already own it. You may know it as noodle or the little gray cells. Meet your mind.
Since reading Healing Back Pain by John Sarno, M.D., I experience much less back pain than I have in the past. Sarno says that much of the pain we experience comes from our stresses turning into physical pain. Instead of the mind accepting and handling the stresses and problems, it shuts itself off and converts the stresses into physical pain.
Of course, we can’t solve all of our problems, or at least, not fast enough to avoid the pain. What we can do is learn to accept them and tell ourselves that we’re aware of the problem.
Studies Show Psychological Connection between Mind and Back Pain
Many studies from universities and published in journal have proven the following points that Sarno makes in his book:
To give you a specific reference from Health Psychology journal, a study led by Robert Kerns, Ph.D. shows that using psychological treatments (alone or part of a multidisciplinary approach) decreased back pain more than any other treatment. Search for back pain and psychological intervention, and you’ll see many results.
Stress affects your health. Our caveman brain deals with some problems in “fight or flight” mode. Instead of hitting or running away, we tend to experience hearts beating faster, blood pressure climbing, adrenalin hopping and body aching.
Put Your Mind to Work
I bring up this subject to share how it has helped my back problems and to share how I’ve been dealing with recent stresses. A report from a standard checkup arrived in the mail requesting a follow up. At first, my stomach flipped and my mind wandered everywhere refusing to return to work. The report even says that the results turn out to be harmless for the majority of people who need this follow up.
I needed more comforting than that. The follow up doesn’t occur for another week — it was the soonest I could get in. Well, I don’t have time to dwell on this especially since it’ll be a few more days before I get results. So how do I refocus? I told myself that the medical staff wants to be on the safe side and double-check things. I also reminded myself that even though it means the pain of another appointment and more time away from work, I’ll rest easier knowing the results are very accurate.
After doing that, I felt less antsy and moved on with my week.
No Worrying Allowed… Not True
I’ve read Dale Carnegie’s How to Stop Worrying and Start Living. Great advice. I put it to work. Still, I worry and dwell on things. It’s OK to get mad, sad, depressed, frustrated, whatever. The trick is not to let it interfere with your life for too long. Go ahead and do the woe is me routine for a little bit. While this routine may not bring progress, it helps us deal with the situation in a way that comes natural to us.
You may not be able to solve the problem right away (or ever, in some cases) or feel better, but you can move ahead with your business. This is where I do the “I accept the problem and I’m doing the best I can to work through it, so don’t you dare turn it into pain” routine. I get right back to work within a day. (unless it’s weekend, then I leave it until Monday.)
This thinking is how I dealt with tests back in my school days. I didn’t have confidence that I’d do well, but it never stopped me from studying hard and doing my best. I know that experts say that negative thinking leads to negative results and so on. But some of us can learn to let the thinking be while doing our best to achieve the opposite.
Funny — I just came across this tweet: “Don’t take negatively about yourself – you may just start to believe it.” @leadtoday. I agree that it can be true — it’s all how you manage it and what you do about it.
How do you deal with stress and difficult challenges?
PC Catch of the Week: Ah, we have a literary catch this week. Adventures of Robinson Crusoe, based on Daniel Defoe’s classic masterpiece, is a story of a man who survives a terrible shipwreck and finds himself cast away on an island in the Caribbean. This hidden object adventure spans over 28 years as you help Robinson explore the island, fight with cannibals, visit a lost village and construct a new boat to sail back home. Start your adventure by downloading Adventures of Robinson Crusoe.
Catch the deal for your PC! Use coupon code CATCH299
Mac Catch of the Week: Take charge of Be Rich Inc. where you are CEO to the hottest (like it’d be anything but) new real estate firm in the country. Build housing for undeveloped zones, provide your tenants with shopping and maintenance services, decorate greenways, builds stadiums. If you can raise capital, you can turn the neighborhood of your dreams into a reality. Act now before your profit margin slips away and play Be Rich.
Catch the deal for your Mac! Use coupon code CATCH299.
This $2.99 Catch of the Week runs through Sunday, June 27 at 11:59pm.
The following games will be discounted next week on Game du Jour, the first ‘one-deal-a-day’ website dedicated to indie and casual games:
Mon. June 21st: 45% off on Curse of the Pharaoh: Tears of Sekhmet
Tue. June 22nd: 60% off on Double Play: Jewel Quest 2 and 3
Wed. June 23rd: 65% off on Mandragora
Thu. June 24th: 65% off on Be A King
Fri. June 25th: 65% off on Season Match 2
Sat. June 26th: 65% off on Robbie: Unforgettable Adventures
Sun. June 27th: 65% off on Babylonia
My dad wasn’t an outdoorsy beyond playing sports. Yet, he once took me fishing at a nearby lake. I don’t recall the lake or the actual time spent fishing. The picture that comes to mind is us leaving our home and getting in the car. We also had a great conversation because he taught me a new vocabulary word. Unfortunately, I don’t remember the word — just the experience of being with him and learning something.
I asked my mom about it. She said he took me to Lake Weatherford to swim and maybe Benbrook Lake to fish. (Both in Fort Worth, TX, area.) I learned something new about my dad. He liked fishing and used to go deep-sea fishing with his Uncle Abe and David in Atlantic City (Dad was from Brooklyn).
Brain food…
And for fun because we’re allowed…
Share a memory of your father or a male role model.
I have an old, old (2001!) useless one-line post on creativity that search engines somehow love. I feel bad for the folks who keep landing on the post only to find nothing of value. Let’s see if we can stop torturing folks by listing ideas for creative things to do. Some take a few minutes and some take hours. Some cost nothing. Some call for something you may have at home. Some may require a little shopping.
What other creative things can you do?
PC Catch of the Week: Police are baffled by a series of unexplained cases dubbed, The Vanishing Files. These unsolved cases have paralyzed the city. Help Cate West, celebrated novelist and insightful visionary, find clues, compile evidence, track down the hideout, and name the culprit. Are these mysterious crimes connected? Find out by downloading Cate West: The Vanishing Files.
Catch the deal for your PC! Use coupon code CATCH299
Mac Catch of the Week: Hidden Expedition: Everest. Fresh from a successful exploration of the wreck of the Titanic, the Hidden Expedition Club pits one of its stellar members against a formidable group of opponents in a race to the summit of Everest. Other groups will battle you to be the first to summit Mount Everest. Expert Everest climber Ed Viesturs will assist you along the way. Explore mysteries of the world as you find hidden clues. Race to the roof of the world. See review of Hidden Expedition: Everest.
Catch the deal for your Mac! Use coupon code CATCH299.
This $2.99 Catch of the Week runs through Sunday, June 20 aka Father’s Day at 11:59pm.
The following games will be discounted next week on Game du Jour, the first ‘one-deal-a-day’ website dedicated to indie and casual games:
Mon. June 14th: 65% off on Vampire Saga: Pandora’s Box
Tue. June 15th: 65% off on Farm Craft 2: Global Vegetable Crisis
Wed. June 16th: 65% off on Gwen the Magic Nanny
Thu. June 17th: 45% off on Sarah Maribu and the Lost World
Fri. June 18th: 65% off on Youda Safari
Sat. June 19th: 60% off on Samantha Swift and the Mystery from Atlantis
Sun. June 20th: 45% off on Return of Monte Cristo