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Usability Lessons from a Coffee Maker
November 12th, 2007 |I accidentally broke the coffee pot from my trusty coffee maker. I don’t know how long we’ve had it, but I know the Braun KF-187 (view larger image) coffee maker is a rare breed. We have an older KF-140 Braun (view larger image) coffee maker that we’re using as its replacement. It took only one [...]
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Businesses and Customer Feedback
August 28th, 2006 |Starbucks originally served whole milk and didn’t offer other milk options until after receiving customer feedback rather than making the decision without customer influence due to dietary trends. Paul of Idea Sandbox patronized a local coffee shop that serves only whole milk and won’t change. But that local coffee shop doesn’t have the disadvantage of having [...]
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