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• Abandoning Email for Communications

  March 2nd, 2006 | Tags: communications, email, IM, Writing

  Head boss of InternetVIZ, Hank Stroll, forwarded an email that was an auto reply: Due to large amounts of spam I am receiving I have abandoned email as a means of business communications. You must contact me at the office at ###-###-#### to correspond with me. Whoo, drastic move. Will more people do this? Yes. Will email [...]

• Crisis Management: Taking the Right Actions

  January 11th, 2006 | Tags: Business, communications, crisis, customer, management, public, recalls, relations, service

  I didn’t know about the Diamond Pet Food recall and I subscribe to enough things to know about it until I heard about it from the Publicity Hound. Apparently, Diamond Pet Foods has recalled 19 brands of dog and cat food because they have aflatoxin, a toxic chemical. The company has taken action to address this. [...]

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