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  • Workplace Jargon Doesn’t Impress

    November 13th, 2006 | Tags: Business, communication, management

    Management using jargon like blue sky thinking, brain dump, thinking outside the box, get our ducks in a row confuse staff more than encourage them. We may have heard “thinking outside of the box” for years (I met that term in my first job out of college), but BBC News reports these terms don’t go [...]

  • Get the Support You Need from Your Boss

    July 6th, 2006 | Tags: boss, Business, management

    How good is your boss? If the person resembles the average boss — probably an OK boss. Neither awful or great. According to Kate and Dale, only one boss out of every 20 is what they consider “gifted.” Those with bosses new in management have to be patient as the boss has to practice to [...]

  • Crisis Management: Taking the Right Actions

    January 11th, 2006 | Tags: Business, communications, crisis, customer, management, public, recalls, relations, service

    I didn’t know about the Diamond Pet Food recall and I subscribe to enough things to know about it until I heard about it from the Publicity Hound. Apparently, Diamond Pet Foods has recalled 19 brands of dog and cat food because they have aflatoxin, a toxic chemical. The company has taken action to address this. [...]

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