This quirky problem has happened often enough that it warrants a post of its own. The problem doesn’t happen on my desktop running Microsoft Windows XP with Office 2003. It occurs only on the laptop running Microsoft Vista with Office 2007.

I can’t tell you if it’s a Vista problem, an Office problem, or both. If your mouse works everywhere except Microsoft Word and possibly other Microsoft products, here’s an easy fix worth saving. After it happened twice, I figured I needed to save the fix information so I don’t chase it down every time.

It just happened again. I can’t use the mouse to highlight anything or move the cursor. Yet, I can still close Word and click menu items. When the problem happens, I closed Word and receive a pop up asking if I want to search for a solution or restart. Neither, but I restart it.

Tim Anderson’s ITWriting has the solution:

1. Close Word and Outlook (ignore the pop up message by clicking X)
2. Start / Run and type regedit
3. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
4. Rename this key (I call it “baddata”).
5. Restart Word.

All is right with the Word again. For how long? Who knows.

How many times did you complete a form only to push the “Clear” button instead of “Submit”? What about “OK” vs. “Cancel” on a popup window? (Raises both hands — one for each.)

Why does this happen? Do we expect one button on the left and the other on the right? Are they too close together?

Jakob Nielsen reports that Windows applications put OK first, Cancel second while Apple places OK last. In this case, he advises developers to design OK/Cancel based on the platform they design for. The above screen shot comes from Thunderbird in Windows. The below image comes from Microsoft Word.

For Web forms, I suggest using one button. Of course, circumstances may prevent that. For example, you’re completing an order and you’re on the last page. Ecommerce sites certainly don’t want to give you another button to cancel the order, but users need assurance that they’ve canceled the order by pressing “Cancel Order” rather than just closing the window.

From my experience, I tend to read popup windows and zip through Web-based forms. I always assume software developers don’t create their popup windows the same way. But online forms — that’s another story. Silly, isn’t it? We shouldn’t expect Web designers to create forms the same way either.

Here, Nielsen gives two guidelines that make sense:

• Name a button based on what it does. Instead of “OK,” consider “Yes” when the dialog box asks if you want to do something.
• Highlight the most often used button except in cases where the action is drastic (of course, I can’t think of an example at the moment).

I think one more guideline would help especially where Web-based forms come in:

• Avoid putting the buttons close together: This forces us to pay attention and lowers the incident of “mouse slippage” that causes us to accidentally select the wrong button.

Many of us hit “Enter” when we finish a form or to begin searching (after entering keywords). Take care to prevent the application from executing something big when someone presses “Enter.”

You have to give Microsoft credit for its Windows XP shut down dialog box as shown below. Three options appear (Stand By, Turn Off, Restart) and each in a different color (yellow, red, green respectively) plus a Cancel button in gray and away from the others.

As users, we should look closely these windows and form buttons. In our fast-paced and overloaded world, we forget. Hence, keeping buttons at a reasonable distance from each other can give us the visual cue to look at the buttons.

What works for you? What doesn’t work?

Copyright secured by Digiprove © 2011 Meryl Evans

In all these years, I don’t think I’ve ever posted anything about starting a blog. Someone emailed me asking how to get a blog and start blogging. So here you go.

There’s an easy way and there’s a hard way.

The Easy Way

Here you just fill out a form, make a few choices, and you’re in business. This solution uses a developer-hosted solution. That means the company or developer of the blog application hosts the software and blogs. These require no installation and minimal set up (after all, your blog needs a name or something). My first blog took the easy way approach using blogger.com.

Advantages

• Easy.
• Fast.
• Painless.
• No tech knowledge needed.
• Free or cheap.

Disadvantages

• At the mercy of the host’s server, which hosts thousands of other blogs.
• No personal domain name. Sure, you can pick a name. But instead of www.meryl.net, you get meryl.bloggingservice.com.
• Risk business reputation. Businesses without their own domain name communicate they’re cheap and not serious about building the business.

Easy Way Blogs (known as developer-hosted)

• Blogger.com: URL is in the form of yourname.blogspot.com. My first blog used Blogger.com.
• WordPress.com: URL appears as yourname.wordpress.com. This blog runs on WordPress. Offers paid upgrades.
• TypePad: From SixApart, the folks behind MovableType. URL is yourname.typepad.com.
• Other developer-hosted blogs.

The Hard Way

This takes more work and may require hiring a pro to help you through the whole process of…

1. Registering a domain.
2. Creating a design (or creating a template from your site’s design to work with the blogging application). Sure, you could use the free templates for starters, but many spam-like blogs use these templates and they may turn away visitors at first glance. Plus, you lose out on branding opportunities when using a template.
3. Installing the blogging application.
4. Adding plug-ins to make it easier for you to manage.
5. Helping you get started, if needed.

I run this blog on WordPress and Bionic Ear Blog on MovableType.  They both have strengths and weaknesses.

Advantages

• Branding.
• Easy to remember domain name.
• Builds credibility.
• Less blog downtime than a hosted blog solution — depends on your web site’s host.

Disadvantages

• Not free. Factor in the costs of buying a domain name, signing up with a host provider, and creating a design (if you don’t use templates).
• Not easy.
• Not fast UNLESS you already have a domain and a Web site. Then you just need to install the app with your current design.
• More work in maintaining: Software upgrades, plug-in updates, etc.

Hard Way Blog Apps (known as user-hosted)

• Movable Type
• WordPress.org
• Drupal
• Other user-hosted blog software.

Of course, businesses need a valid reasons for starting a blog and determine its purpose before running with it. Is a Blog Right for Your Business? Part I and Part II.

• Merriam-Webster releases new words to its Collegiate Dictionary including…
  • Air quotes: My brother makes fun of me whenever I do this — which ain’t often.
  • Edamame: What took so long?
  • Fanboy
  • Malware: Yuck, but at least we all know what its name is other than dirty rotten stinkin’ software.
  • Mental health day: Gee, “I don’t feel well” doesn’t cut it anymore? Or is it a way around that so you don’t curse yourself? After all, “mental” doesn’t have to mean a cold.
  • Texas Hold’em
  • Webinar: Now maybe we’ll stop hearing the 20 variations of this.
  • And for the most interesting one: mondegreen. Along the lines of a malaprop except in this case it’s when someone misheard something not the unintentional misuse of a word or phrase (pornography instead of photography).
• Making the Most of Tough Times: Never, ever become complacent.
• Copyblogger Tagline Clinic
• 21 Ways to Make Your Blog or Website Sticky
• Copywriting: The 10 Magic Words
• 3 Steps to Successful Writing on the Web

And for fun because we’re allowed…

• 70 Amazing Business Cards
• Rice Field Art
• Kid safe browsers
• Fuel Savings Calculator
• Vaudeville Nation: I loved reading about vaudeville and catching TV programs about it. I still have an old tape from 1983 called Parade of Stars Playing the Palace. I wish it would come out on DVD as the tape is full of commercials and weather interruptions. Plus, the quality is going downhill.
• Take a Staycation as an alternative to pricey vacations.

It may be this blog’s birthday, but the presents will go to readers like you. All the birthday details here. Here are the games up for winning!

• Reflexive contributes a total of 10 copies of three games! Some are for Mac.
  • Big Kahuna Reef 2: 4 copies (2 Mac and 2 PC)
  • Ricochet Infinity: 2 copies (PC)
  • Airport Mania: 4 copies (2 Mac and 2 PC)
• One full copy of Orchidia PC game from Joyboost. See Meryl’s Orchidia review.
  • One full copy of Spinword PC game from Joyboost.
  • One full copy of Astraware Classic Collection, which includes Astraware Sudoku, Astraware Solitaire, and Astraware Board games. Astraware is one of Meryl’s favorite — if not the best — developer of handheld software.
• Two full copies of Magic Farm Game PC games from Oleg Kuznecov of Meridian’93.
• Unicorn Castle from PC game from Oleg Kuznecov of Meridian’93.
• One copy for a reader and one copy for a guest blogger. My Magic Farm review.
• One Alawar PC game package including full copies of Virtual Farm, Curse of Montezuma, and Alex Gordon.
• Full copy of First Class Flurry PC game from Chanon Sajjamanochai of Viquagames. Meryl’s First Class Fury review.
• Full copy of Lex Venture: A Crossword Caper PC game from Mark Kanter of Bang Out Games. Meryl’s Lex Venture: A Crossword Caper review.

Wow! Meryl is overwhelmed at the generosity of donated prizes and guest blog posts in celebration of this blog’s 8th birthday on June 1, 2008. Thank you for helping me (the blog) give her a little break. If only she would take a vacation OUTSIDE of Texas. That’s another battle.

There’s still time to contribute a prize (Help us get Meryl to jump out of a plane! Keep reading.) or to an article. Here are the upcoming guest bloggers and prizes.

Guest Bloggers

• John Hewitt of poewar.com
• Janet Lee Johnson of janetleejohnson.com
• Peter Bowerman, the The-Well Fed Writer author
• Yuwanda Black of InkwellEditorial.com
• Paige Eissinger, one of 2smartchix.com
• James Chartrand, one of the menwithpens.ca
• Bob Younce, The Writing Journey
• Jamie Grove, How Not to Write
• Anne Wayman, The Golden Pencil
• Yvonne Russell, Grow Your Writing Business
• Jon Phillips of Spyre Studio and Freelance Folder
• Joanna Young of Confident Writing

Prizes – Almost $6000 as of June 25

If we get We received $5000 worth of prizes by June 1 (birthday), so Meryl has to jump out of a plane at Skydive Dallas. This is no easy task for Meryl as she’s afraid of doing such a thing (she’d do the tandem jump complete with a video). Looking at a later June date.

She did it!

Now $5000 sounds impossible, but we have two sponsors that are coming who should help things along.

Prizes added June 26, 2008

It’s never too late to add a prize… well, maybe 2009 would be ridiculous.

• Softpowerhouse donates three copies of PowerReuse, a document assembly software designed for boosting productivity for professionals.

Prizes added June 16, 2008

• Five copies of Andy King’s Website Optimization.

Prizes added June 4, 2008

• Four copies of Business Daffynitions: Humor from the Workplace, one copy of Wit and Wisdom of a Regular Joe, and one copy of New Idiot-Proof Guide to Customer Loyalty from Joe Heuer, the Rock and Roll Guru.

Prizes added June 2, 2008

• Two full copies of Unicorn Castle Game PC games from Oleg Kuznecov of Meridian’93. One copy for a reader and one copy for a guest blogger.

Prizes added May 29, 2008

• Custom blog design by Jon of Spyre Studios and Freelance Folder. Prize includes:
  • typical blog layout.
  • design mock-ups (usually two to four designs)
  • coding: css and xhtml valid
  • Provides the design files (PNG/PSD if needed)
  • Built on WordPress (the person would need his/her own domain name and hosting plan)
  • 30-day support + PDF ‘how your new WP theme works’
  • WP installation and plugin configuration
  • link in the portfolio section of spyrestudio.com
• Reflexive contributes a total of 10 copies of three games! Some are for Mac.
  • Big Kahuna Reef 2: 4 copies (2 Mac and 2 PC)
  • Ricochet Infinity: 2 copies (PC)
  • Airport Mania: 4 copies (2 Mac and 2 PC)

Prizes added May 23, 2008

• AWAI’s Nick Usborne’s Million Dollar Secrets for Online Copywriting
• How to Make a Living as an SEO Writer from Yuwanda Black
• Access to Teaching Sells for two months from Copyblogger Brian Clark
• 80 Photoshop Brush Packs from Jacob Cass
• Five ebooks on writing from Anne Wayman

Prizes added May 22, 2008

• $800 DVD set from marketing extraordinaire Seth Godin. The guy admits he skipped the books so he can get Meryl closer to jumping off a plane (yes, the plane is way up in the air, not on the ground).
• AWAI’s Accelerated Program for Six-Figure Copywriting
• $450 basic WordPress customization package from Kim Beasley.
• One $100 gift certificate to Amazon from Mark Wegner of The Diamond Games — the guy responsible for me starting the separate games section.
• Lifetime subscription for RadioTime.com RedButton software — TiVO for radio where you can pause and record live radio.
• One full copy of Orchidia PC game from Joyboost. See Meryl’s Orchidia review.
• One full copy of Spinword PC game from Joyboost.
• One full copy of Astraware Classic Collection, which includes Astraware Sudoku, Astraware Solitaire, and Astraware Board games. Astraware is one of Meryl’s favorite — if not the best — developer of handheld software.

Original Prizes

• One $80 gift certificate to Amazon from Meryl ($10 for every year)
• Full version of Microsoft Expression Studio 2.
• Tara Calishain, two books
• Peter Shankman: signed copy of his book, Can We Do That?! Outrageous PR Stunts That Work–And Why Your Company Needs Them
• Lou Rosenfeld: Rosenfeld Media‘s Luke Wroblewski’s Web Form Design.
• Lou Rosenfeld: Rosenfeld Media‘s Indi Young’s Mental Models.
• Ted Demopoulos: Two copies of Secrets of a Successful Blogging System digital audiobook with What No One Ever Tells You About Blogging and Podcasting (in which Meryl appears).
• Problogger Darren Rowse provides a copy of his book, Problogger: Secrets for Blogging Your Way to a Six-Figure Income.
• Men with Pens: one custom banner for a blog or website created to the winner’s specs and preferences, valued at $200. They ask for a 7 to 10 day turnaround from the point that the winner transmits her/his specs.
• Two full copies of Magic Farm Game PC games from Oleg Kuznecov of Meridian’93. One copy for a reader and one copy for a guest blogger. My Magic Farm review.
• One Alawar PC game package including full copies of Virtual Farm, Curse of Montezuma, and Alex Gordon.
• Full copy of First Class Flurry PC game from Chanon Sajjamanochai of Viquagames. Meryl’s First Class Fury review.
• Full copy of Lex Venture: A Crossword Caper PC game from Mark Kanter of Bang Out Games. Meryl’s Lex Venture: A Crossword Caper review.
• Microsoft Expression Software (more details coming soon).

How You Can Win

The contest has three (ouch, not “two” as I put in the first entry — Boy, I was not off to a good start with my notes about this. I also messed up the email I sent to friends and colleagues about this.) parts: Readers, prize sponsors, and authors.

1. Readers get entries for a chance to win prizes by simply leaving valuable comments, linking to this blog and its sponsors from their own blog, and telling others about it by Stumbling, Digging, and all that (keep track of what you do so you can get an entry for each one!).
2. Readers part 2: Some prizes will be available only to those who comment. These prizes are those with specific requirements that not everyone has. For example, software may only be available for Windows users and not Macs. I will put these up in a blog entry and anyone who comments within five days of the blog post (to be fair to those on vacation) will get an entry for the prize of the blog entry. These are the ones where you can win more than one! Comments must be at least 30 words to ensure they’re valuable to readers.
3. Prize sponsors: Automatically get 10 entries for donating a prize and links to their sites. Readers gain entries for linking to sponsors, which means more linkage!
4. Authors get entries into author-only prizes for their contributions. Articles can cover any of the following:
   1. Writing
   2. Freelancing
   3. Marketing
   4. Web site design, usability, etc.
   5. Technology

Participation rules coming soon. Meryl needs to take care of her clients. Here are the entry guidelines. If you want to contribute a prize or an article, we’d appreciate hearing from you by June 1.

Here are the guidelines for articles — and yes, it’s OK to have a longer article, but we’re trying to respect your time.

Guest Blogging Guidelines

* 400-800 words
* Self-promotion / bio goes in last paragraph (About the Author).
* Material must be original (it’s OK to re-use material with modifications) and first published on this site. 30 days after publication, you can re-use the article anywhere you please.
* I reserve the right to edit or reject the article for any reason (rare as most of you are great writers.)
* Due June 1 (willing to negotiate if needed).

The list will be updated as more offers come in. Thank you to everyone who stepped up.

Every new release of an application adds more features, but not always for the better. Get ten tips for getting feature frenzy under control. In writing an article about social network sites, I looked at over two dozen sites like MySpace, Facebook, YouTube, LinkedIn, Sermo, TravBuddy, MyCreativeCommunity. Wikipedia provides a list of many social networking sites.

I noticed most specialty social network sites do one thing well — they provided the appropriate features that fit their site’s purpose and target market. They didn’t try to capture the features everyone else has.

The following is a shorthand version of Frank Spiller’s excellent post:

1. Get task-focused.

2. Map business requirements to user tasks.

3. Talk about user tasks not features.

4. Design for probability not possibility.

5. Validate features with user tasks.

6. Map features to tasks.

7. Create a feature-task matrix.

8. Think scenarios first, use cases next.

9. Use tasks to test features, and features to test tasks.

10. Use diary studies to evaluate feature adoption over time.

Remember that users won’t necessary use every feature in an application. It costs to add a feature — so make sure it’s worth the cost.

The Microsoft Office Team reports that Microsoft has added 58,000 words to the US English dictionary including the following:

* Possessives, i.e. the possessive form of words that already were in the lexicon
* The most frequent male, female and last names from the 2000 Census data and other sources. Examples: Brianne, Britta, Carissa, Carolyn, Carmela
* Company names, such as Verizon, WorldCom
* Names of autonomous Native American governmental units
* Names of the official UN countries, as well as most languages in our market areas, e.g. Indic language names
* Place names, such as all world capitals and other major cities, e.g. Wuppertal
* Miscellaneous words that were missing from the lexicon: e.g. Camus, Wyeth, Woolf

Office 2007 also comes with a new feature Microsoft refers to as contextual spelling. It watches for correctly spelled words that aren’t the right word based on the sentence. We all do this. I know the difference between your and you’re; too, to, and two; and their and there — it I’ve caught myself typing the wrong word many times. Why does this happen? I guess we get a word in our heads and our fingers spew out the wrong word.

If you write, “You’re shoe is untied,” Office 2007 will mark “you’re” as an error. Nice feature to have! Even us grammar geeks make mistakes and sometimes we don’t see it when proofing.

The Reviewing toolbar is one of the most valuable features for writers and editors as well as for teams who create and edit documentation so they can see what changes have been made and include comments. I’ve always had it included in my default toolbars, so it appears every time I use Microsoft Word.

Lately, it hasn’t appeared every time and it was driving me insane especially since there is a gaping spot where the toolbar usually lives. I tried the usual stuff to make it stick, but darn thing kept taking off without my permission. Word simply isn’t keeping my personalized settings.

So time for Microsoft’s Knowledgebase, my first destination for Microsoft-related problems. I could do a search on the web to find the same solution elsewhere, but I prefer to start with the official source as Microsoft’s KB has helped me resolve many problems.

I found the Your toolbars are missing… entry and it resolved the problem. What worked is Step 2: Rename the Global Template, and then going back to Turn On the Default Toolbars early in the document.

If you have any customized buttons in the toolbar, it will disappear. However, when renaming the normal.dot file, make sure you give it a new name per the instructions. I called mine normal2.dot. I was able to import the macros from there into the new normal.dot.

See larger image

To import the macros, click Tools, Macros, Organizer, and Close File (on the left). Click Open File and select the renamed normal.dot (normal2.dot in my case) and click Copy.

Update on 08-03-2006: Danged steps didn’t work. It’s broken again. Will report a solution, if I find one.

Once I got out of automated mode, I woke up and realized that I often use Paste Special with unformatted text when working in MS Word. It became a habit like CTRL+V, CTRL+X, and CTRL+C. To do Paste Special without formatting, I clicked CTRL+V to paste, selected the Paste Special icon  (smart tag) and selected Keep Text Only. Another way to do a Paste Special is to click Edit, Paste Special and select your preference.

Why do all that when I can create a macro and put a button on the toolbar? That’s exactly what I did. It took a few days to get the hang of using the button instead of going the old-fashioned route. I can’t remember where I found the tip and searching for it didn’t jog my memory.

A Microsoft article shows part of the way. The difference is that it changes CTRL+V to paste unformatted text. There are occasions when I do want it to paste formatted text, so I don’t want to change CTRL+V. The button works great. I had thought about making another keyboard shortcut, but I didn’t want to risk erasing another shortcut in the process.

If you prefer to create a keyboard shortcut, here are the Windows keyboard shortcuts. However, these don’t consider the shortcuts that come with specific programs like SnagIt. I use CTRL+SHIRT+P to snag an image.

Here are the steps from the Microsoft article with some minor changes:

1. Start Word.
2. Click ALT+F8.
3. In the Macro name box, type PasteUnformattedText.
4. Make sure that All active templates and documents is displayed in the Macros in list, and then click Create. The Microsoft Visual Basic Editor appears.
5. Directly above the End Sub statement in the Sub PasteUnformattedText()section, type (or copy and paste) the following line of code:Selection.PasteSpecial DataType:=wdPasteText
6. Click ALT+Q to return to Word.

The next steps add a button to the toolbar.

1. Right-click the toolbar and select Customize.
2. Ensure the Commands tab is selected.
3. Select Macros and locate Normal.NewMacros.PasteUnformated.Text (part of it might be cut off).
4. Click and hold Normal.NewMacros.PasteUnformatedText and drag it to where you want it in the toolbar.
5. Right-click Normal.NewMacros.PasteUnformatedText (if nothing happens, click the Customize window and right-click again — keep the Customize window open).
6. Change Name to whatever you want, so you can shorten it.

You can use an image instead, if you prefer. In this case, while the Customize window is still open:

1. Right-click the new button you created, select Change Button Image, and pick an icon.
2. Right-click the button again and select Default Style. Only an image appears. You can leave it as image and text, if you prefer.

You might want to do a Save All after finishing this. See this post for an explanation and how to do it.