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Do You Own Your Web Site?
June 5th, 2008 |This entry’s prize: Two copies of Big Kahuna Reef 2: one for Macs (!) and one for PCs. Comment by June 9 to be eligible). Leave a comment with at least 30 words (to ensure they provide value) by June 9 to get an entry. Our guest blogger today is a chick, and a very talented [...]
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Mobile Device Cases and Screen Protectors
January 30th, 2007 |A second Sidekick III case came in yesterday. It doesn’t work well. The first one had a leather-like cover and interfered with my interactions with the Sidekick. This one fits too loosely and gets in the way of using the device. I spent too much time searching the Internet for case reviews and suggestions. With so [...]
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Cut Desktop Clutter
January 22nd, 2007 |I don’t like a cluttered desktop or Program List. Most of the time, I won’t let an application add icons to Quickstart (the >> between the taskbar and the icons on the left) or desktop, unless it’s a program I’ll access frequently. The most frequently applications get to live in Quickstart. According to this Seattle Times [...]
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Digital Camcorder
September 21st, 2006 |I finally got around to trying out my digital camcorder that I lucked out and found a great deal on it. I recorded my daughter’s team’s volleyball game last night and experimented. First, I would start/stop between plays to keep it short, but it has a slight delay when starting and stopping, so I stopped [...]
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Help Customers Help Themselves
September 19th, 2006 |More and more businesses are adding tech support reporting features, knowledgebases and expanding frequently asked questions — including businesses whose core business doesn’t include technology. Michael Port, author of Book Yourself Solid, has a tech support-like reporting tool — the kind of tool you expect to find on web server hosts and software development companies. Michael [...]
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Customer Service IVR and Online
September 5th, 2006 |I appreciate companies and organizations that take advantage of the Internet to make it easy for customers. This list includes Amazon, Carter Blood Care, and a non-profit organization that lets customers go to its web site to schedule a donation pickup. The other option is to navigate the nightmare of an IVR system. I discovered an [...]
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Backup Lessons Learned
August 30th, 2006 |Back online at my main PC. Still shaky from the whole experience. What we had to do (Paul is my hero) is repair Windows. In doing so (thanks to Scotty), we learned that Netscape and Firefox hijacked some of the DLL files. Why is this happening? We also learned that SyncToy and Carbonite don’t like each [...]
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Backup Test Time
August 29th, 2006 |Looks like the hard drive died. I don’t know what happened as when I got on the computer, the login screen appeared in low-resolution. After fiddling with it and watching the PC freeze — I had no choice but to turn it off. What’s really annoying is that my network hard drive was off for the [...]
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Creating a Map for an Event
June 20th, 2006 |Golly! I spent too much time trying to do something that should be simple. Tried Google Earth, Wayfaring, and Frappr to create a map showing the locations of the places (hotel, services, restaurant, my house, and party spot) for a weekend-long celebration. Wayfaring wins. However, the printout of the map appears blurry. I’ve tried zooming, [...]
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Weird Computer Slowdown Problem
June 18th, 2006 |This problem comes and goes. When it comes, however, the problem happens a few times a day. I can’t find the pattern except maybe Internet Explorer. The programs slow to a crawl and I close each one as soon as the PC lets me. I tried to find the Microsoft Knowledgebase (kb) article that sounded [...]
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