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Blogging Lessons from a Match up
April 8th, 2008 |I survived my first Writing Blog March Madness match up. However, it was no easy win so advancing rounds will be nail-biters. As if the first one wasn’t. Community: The weakest spot in this blog is the lack of community. John’s right about that and it has puzzled me. For a while, I tried posing open-ended [...]
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Gas Station Usability Problems
February 11th, 2008 |I go to various gas stations to fill up a thirsy car. The one in my neighborhood takes longer to use because of its strange set up. Most gas stations have the screen and buttons next to each other. Not this one. The buttons appear near the nozzle and the credit card slot. The screen sits [...]
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Control Feature Creep
September 17th, 2007 |Every new release of an application adds more features, but not always for the better. Get ten tips for getting feature frenzy under control. In writing an article about social network sites, I looked at over two dozen sites like MySpace, Facebook, YouTube, LinkedIn, Sermo, TravBuddy, MyCreativeCommunity. Wikipedia provides a list of many social networking [...]
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Breaking into Information Design
September 5th, 2007 |Someone interested in breaking into information design contacted me to ask about the field, whether a degree or certificate would help, and the tools and skills used. It’s a very broad question as information design covers everything including print. But I answered the question from the online perspective and thought others may benefit from this [...]
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IRS Electronic Payment Pains
April 26th, 2006 |I’ve gotten so much mail from EFTPS (Electronic Federal Tax Payment System — it must be an unwritten rule that everything government-named must be abbreviated — I worked in the federal government once upon a time), the IRS‘ (Internal Revenue Service) online payment service. Part of it is my fault and part of it is [...]
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