How many times did you complete a form only to push the “Clear” button instead of “Submit”? What about “OK” vs. “Cancel” on a popup window? (Raises both hands — one for each.) Why does this happen? Do we expect one button on the left and the other on the right? Are they too close together? Jakob [...]
I look forward to reading Mary Roach’s humorous Reader Digest column in every issue. The column reflects on things she runs into in life that many of us can relate. In the June 2007, she shares her experience in calling tech support regarding the Windows setup CD. Her computer crashed and it needed the setup [...]
This problem comes and goes. When it comes, however, the problem happens a few times a day. I can’t find the pattern except maybe Internet Explorer. The programs slow to a crawl and I close each one as soon as the PC lets me. I tried to find the Microsoft Knowledgebase (kb) article that sounded [...]